Non-Refund Policy

Non-Refund Policy

By purchasing our product (s) on you indicate that you have read and agree to the Terms & Policies detailed on this page.

Since is offering non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the product link is sent. As a customer, you are responsible for understanding this upon purchasing any item at our site. Please make sure that you’ve carefully read all relevant features of our product.

Product Delivery
After we have successfully received your payment, your product information with a link will be sent to the email address you provided. This may take up to 24-48 hours. Please ensure first you have checked your spam folder. If you do not receive an email after this time period, please contact us at

Refund Policy
Due to the nature of products (non-tangible digital goods), it is not possible to “return” the product, therefore, we DO NOT offer refund or exchange after purchase is made. If you are having any issues with the SMTP products, Email Database Files, or have any questions, please contact us at we will do our best to resolve the problem.

Support Policy

1. Support Channels only provides product related support to verified customers. We offer support via Email, Phone, and Skype. We may request you to provide us with your purchase details and website login when needed, in which case it will only be done through the Support Ticket system to protect your confidential & secure details.

2. Support Hours
Our general support hours are Monday through Friday, 8 am to 6 pm PST, please be aware of possible time differences. During this time, we generally reply to any support queries in order received within 24 hours depending on the issue complexity and our workload, whilst we are also committed to answering any queries outside of these hours within 36 hours.

3. Scope of support
DO: We provide support if invalid Data is delivered
DO NOT: We do not take responsibility for the success or failure of your email campaign.

4. Ownership
All products are the property of You may not claim intellectual or exclusive ownership to any of our products, modified or unmodified.

5. Privacy Policy
We do not share your personal information or Site use information collected by us as you interact with the Site with third parties except 1) as necessary in connection with support of the Site (such as third party credit card processors) or 2) when deemed necessary by us in order to enhance the information provided. Other than the foregoing, we use such information solely for its own purposes.

6. Non-delivery of the product
Due to some mailing issues of your e-mail provider or your own mail server you might not receive a delivery e-mail from us. In this case, we recommend contacting us for assistance. Claims for non-delivery must be submitted within 5 days from the order placing the date. Otherwise, the product will be considered received and downloaded;

All our sales are final and no refunds will be given. As all of our products are digital software, delivered instantly once payment is received it is impossible for you to return a product to use for a refund.

7. Subscriptions
For “Digital Goods” sold via a recurring daily, weekly, the monthly or yearly payment you hereby authorize “” to charge your credit or debit card in future based on the billing period advertised. Where the recurring payment date does not recur in a particular period (e.g., 31 January, but there is no 31 February), the “Customer” will be charged on the closest preceding date to the payment date (e.g., 28 February) for that period.

You hereby agree to download “Digital Goods” for private, non-commercial use only and that you will not copy, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, sub-license or transfer the “Digital Goods” to anyone else. Nothing in these conditions of sale grants the “Customer” any rights other than those expressly set out herein. These terms do not grant the “Customer” any rights in relation to the synchronization, public performance, promotional use, commercial sale, resale, reproduction, distribution or commercial exploitation of any “Digital Goods”. Any breaches of these terms will be pursued to the full extent of the law. Some “Digital Goods” sold by may contain additional licensing terms or terms of use within the download which the “Customer” hereby agrees to abide by.

General Terms

Force Majeure

Neither party shall be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lockouts, accidents, war, fire, the act or omission of government, highway authorities or any telecommunications carrier, operator or administration or other competent authority, the act or omission of any Internet Service Provider, or the delay or failure in manufacture, production, or supply by third parties of equipment or services, and the party shall be entitled to a reasonable extension of its obligations after notifying the other party of the nature and extent of such events.

If any provision of this Agreement is held invalid, illegal or unenforceable for any reason by any Court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if this Agreement had been agreed with the invalid illegal or unenforceable provision eliminated.

Entire Agreement
This Agreement contains the entire Agreement between the parties relating to the subject matter and supersedes any previous agreements, arrangements, undertakings or proposals, oral or written. This Agreement may be updated without notice.
Governing Law and Jurisdiction
These terms shall be governed by and construed in accordance with the law of the United States and the parties hereby submit to the exclusive jurisdiction of the United States courts.

Privacy Policy

To protect your privacy, we will not distribute any of your details to third parties. “” is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using the “Store”, then you can be assured that it will only be used in accordance with this privacy statement “” may change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect and how we use the data

We will collect the following information when you purchase “Digital Goods” from the “Store”
Your full name, we use this to identify you in Order Receipt emails
Your email address, we use this to communicate to the “Customer”.
Your country of residence, we need this to accurately determine what VAT to apply to your order.
Your address if required to do so for VAT purposes
Your IP address, this is required for VAT purposes to help establish your country of residence.
Your computer or mobile devices OS and Browser, we use this information to better serve content to Customers.

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect and deliver online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, cookies allow web applications to respond to you as an individual. utilizes cookies for the following purposes:
To track items added to the “Customer” shopping cart.

Our Technical Support Team is always eager to assist you and deliver highly professional support in a timely manner. Thank you for purchasing our products.

Interruption of Service
You acknowledge that, given the technical nature of resources requires to provide the Data to you, temporary interruptions may occur in the provision of Data and that any such interruptions shall not result in having any liability to you or others and shall not suspend or eliminate your payment obligations to or provide you with any refund rights for amounts previously paid to